Our partners:
With our Partners we have worked with:
what customers say about us:
“Working with Gilles is always a pleasure. He harnesses his encyclopaedic knowledge to put together a curriculum that exactly meets the needs of his clients. This is done with extensive, but never intrusive, preparation and comprehensive checks on progress and content. When, in one course that he ran for me, it was clear that the students were not ready for exercises as advanced as we had planned together, he changed the flow and structure of the course to cover the same topics and meet the students where they were. Whether looking for help with imparting expertise on a single topic or building a learning journey for a class of people of diverse levels of knowledge and experience, Gilles is always the first person I reach out to. He is more than a trainer – he is an educator and a business partner.”
“Working through MTI with Gilles and Susi on our global project Sales Enablement has been great. As a duo they bring so much energy and drive to our training initiatives. Together we have created a custom build program that fits the needs of both our BPS and LPS division.”
“I worked with Gilles on our Customer Support Enablement program, aiming to increase Customer Experience through empowering our people and drive accountability on operational and leadership level. Gilles designed the program based on our requirements and led the project from scratch to implementation. Gilles showed very high autonomy when synthesizing the organizational needs and departmental targets towards a tailor-made program. His high sense of urgency, self-critical assessment of the as-is status and capability to see the bigger picture – while being very empathetic – were the critical success factors for the program. Since 2023, the Customer Support Enablement program was rolled out to 100+ employees with additional waves to come in 2024. Overall, the program received highest scores from all participants around the globe while delivering exactly the needed results that pay towards our department strategy and targets.”
“Working with Gilles on various sales training programs such as Value Based Selling and
Basic Selling Skills was very rewarding. By now I have left Sartorius, but I continue
teaming up with him. Gilles is dedicated, sees the bigger picture and is never afraid to
challenge the current status quo in a very professional and constructive way. He has a
keen understanding of commercial challenges and is highly dedicated. On a personal
level, Gilles is fun to work with, always ready to share a laugh and to brainstorm new, out of the box ideas and concepts.”
“I had the pleasure to work with Flying Penguin on global sales & marketing training initiatives since 2018. Gilles was specifically recommended because of his approach to overcoming complacent mindsets by constructively challenging the status quo. He has a keen understanding of how people learn across a variety of cultures—specifically how to engage and connect with sales people. His unique formula to building and delivering information enables participants to uncover the learnings for themselves, keeping everyone engaged that ultimately results in long term retention.”
“Gilles is a very enthusiastic goal-focused person. He has his eyes on the goal all the time and works hard to achieve it. At the same time he has a keen sense of humour, making working with him a pleasant experience.”
“Gilles and his team has the ability to quite challenging ask the right questions while maintaining an excellent relationship. They have the drive to get things done, are pushy but also listen and adapt to ensure the best result is achieved. We have worked successfully together on various projects since 2006. It’s fun to work with Gilles because he has a great sense of humour also.”
“Flying Penguin has started several initiatives which have formed the basis of our current successful Business Development environment. They have created our internal academy for sales, with initiatives such as “Essential Selling Skills”, “Sales Leadership”, and more recently “Connect Calling”. Flying Penguin’s drive is to support an autonomous staff, capable and willing to tackle their own challenges and continued personal development.”
“Gilles is one of the most tactful professionals I have worked with. He orchestrated all the efforts of his company; from the bidding process to the smooth transition from our previous service provider. He has been very dedicated and motivated in managing the relations with my company.”